Effective Date: July 12, 2025

At Speiry, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help. Please review our return and refund policy below.

✅ Eligibility for Returns

You may return your item(s) within 30 days of delivery if:

• The item is unused, in its original condition, and in the original packaging

• You have the receipt or proof of purchase

• The item is not listed as non-returnable (e.g., clearance or final sale)

📦 How to Initiate a Return

To start a return, please contact us at support@kuety.shop with the following:

• Your order number

• Reason for the return

• Photos of the product (if damaged or defective)

Once approved, we’ll provide return instructions and the return shipping address.

🚚 Return Shipping

• Customers are responsible for the return shipping cost unless the product is defective or sent in error

• We recommend using a trackable shipping service or purchasing shipping insurance

• Items lost in return shipping cannot be refunded

💳 Refunds

Once we receive and inspect your return:

• You’ll receive an email confirming your return status

• If approved, a refund will be issued to your original payment method within 5–10 business days

Shipping charges are non-refundable unless the return is due to our error.

❌ Non-Returnable Items

• Gift cards

• Final sale or clearance items

• Items damaged due to misuse or negligence

🔄 Exchanges

Need a different size or item? Contact us at support@kuety.shop to check availability. We’ll guide you through the exchange process.

📩 Need Help?

If you have any questions about your return or refund, feel free to reach out:

Email: support@kuety.shop
Phone: +1 (352) 512-4159
Address: 3310 Berlin Tpke, Newington, CT 06111, United States

Speiry – We’re here to make your home feel just right.